Refund and Cancellations

1.CANCELLING YOUR ORDER IF YOU CHANGE YOUR MIND


1.1 We hope that you will be happy with your purchase but, if you change your mind, in most cases you may cancel your order up to 14 days following the receipt of a product. However, we will not refund delivery charges unless the product is faulty or not as described

1.2 Your right to cancel does not apply to products if they have been opened unless there is a valid claim that they are substandard. In this event we will work with the manufacturers to establish the position.

2. FAULTY PRODUCTS

2.1 If your products arrive damaged or they are faulty, you may return them and obtain a refund or replacement product. You must advise us within 1 week of delivery that you intend to return them. The products will be examined on their return. 

2.2 If you are entitled to a refund, we will refund you via your payment card or PayPal account.

Refunds for products purchased under a promotional offer will be based on the terms of the promotional price. Your statutory rights are not affected.

3.2. In the event of a refund, all Advantage points received for the purchase of a refunded product will be removed from your Advantage account. 

You might wish to read our full terms and conditions here

 

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Professional quality supplements including Biocare probiotics, Biocare multivitamins and minerals Biocare Children's supplements. UK leading brand. Lamberts supplements are UK leader in professional quality supplements Lamberts range includes Vitamins & Minerals, pure fish oil, glucosamine. Solgar is one of the world's leaders for health supplements. Innovative & top quality. Range includes the world leading VM75 multinutrient Higher Nature supplements are potent, effective and well-absorbed and the specification is higher than pharmaceutical grade. Includes the famous True Food range of whole food supplements.
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About Health4youonline.com

Health4youonline is part of Vanderbell Publishing Limited. Based in the UK, for over 16 years we have provided top quality nutritional health supplements to customers worldwide and practitioners in the UK.

With leading brands such as Lamberts supplements and Biocare, often recommended to clients by health practitioners which go through a rigorous process before we include any brands on ouse site. You will find, we hope, our staff friendly and helpful when dealing with you and very accessible by phone. Colleagues are fully trained to cover all aspects of your order and our dispatch services, so you will never get passed around from one person to another before you get to speak to the right person. We like to do things 'the old way' but with the help of bang up to date technology.  No call centres: Health4youonline staff will take your order when you ring and if they are all busy, one of them will ring you back. 

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